Terms and conditions

Terms & Conditions

• Friends ticket discounts and offers (max 2 discounted tickets per show per membership), unless otherwise stated, are only available on specified shows and valid only on full price tickets
  
  
• Friends discount is not available on Concessions
  
  
• Discounts may vary from show to show and may occasionally be time limited. See the latest Capital Theatres brochure or the show pages on our website for further discount details on specific shows
  
  
• Named members must reserve, book and pay for bookings under their own name
  
  
• Each Friend card entitles the bearer to a 20% discount on up to 2 drinks at the Bars in our venues
  
  
• Your Friend Membership entitles you to 20% off Food and Drink in the Festival Theatre Cafe. Please ensure you show your Friends card at the time of purchase
  
  
• Any Friend making a Group Booking will be entitled to use their Friends discount as part of a group of 8+ people
  
  
• Friends Membership does not grant discounts on merchandise, programmes, ice creams or confectionary
  
  
• No refunds will be given except in the event of cancellation of a performance with prior notice. Tickets, handling charges and booking fees are non-refundable
  
  
• Tickets may be exchanged up to 48hrs before a performance, subject to a £1 per ticket exchange fee
  
  
• If exchanging tickets for a performance with a different Friends discount, Friends will be required to pay the difference
  
  
• It is your responsibility to check upon receipt of your tickets, that you have tickets for the correct production, date and time with the correct discounts