Terms and conditions

Friends and Leading Friends Memberships

Terms & Conditions

  • Friends ticket discounts and offers (max 2 discounted tickets per show per membership), unless otherwise stated, are only available on specified shows and valid only on full-price tickets

  • Friends discount is not available on Concessions

  • Discounts may vary from show to show and may occasionally be time-limited. See the latest Capital Theatres brochure or the show pages on our website for further discount details on specific shows

  • Named members must reserve, book and pay for bookings under their own name

  • Your Friend Membership entitles you to 20% off on up to 2 drinks at the Bars in our venues
  • Your Friend Membership entitles you to 20% off Food and Drink in the Festival Theatre Cafe

  • Your Friend Membership entitles you to 20% off interval drinks orders through our VisitOneLink E-tickets, up to a maximum discount of £4. Please note, Pre show packages are excluded from Friends Membership discount.
  • Any Friend making a Group Booking will be entitled to use their Friends discount as part of a group of 8+ people

  • Friends Membership does not grant discounts on merchandise, programmes, ice creams or confectionary

  • No refunds will be given except in the event of cancellation of a performance with prior notice. Tickets, handling charges and booking fees are non-refundable

  • Tickets may be exchanged up to 48hrs before a performance, subject to a £1 per ticket exchange fee

  • If exchanging tickets for a performance with a different Friends discount, Friends will be required to pay the difference

  • It is your responsibility to check upon receipt of your tickets, that you have tickets for the correct production, date and time with the correct discounts

Our memberships

Become a Friend, Leading Friend, or Patron