Capital Theatres statement on Coronavirus (COVID-19) - 16 March 2020
We would like to reassure our customers that we are closely monitoring the Coronavirus (COVID-19) situation and adhering to guidance issued.
The advice of the Scottish Government is that events involving more than 500 people should not take place, with effect from Monday 16 March 2020. This applies to mass events across all sectors – including sporting events, cultural events, and religious gatherings.
Capital Theatres can announce that we will be cancelling or postponing all performances, events and activities at the Festival Theatre, The Kings Theatre and The Studio throughout March and April as an initial measure. This will come into effect from Monday 16 March 2020 at 12 noon.
Customers who have tickets for performances during March and April will automatically receive a full refund over the coming weeks. Our box office staff will contact customers directly if there are any issues, please bear with us as we work through the refund process at this challenging time.
We are currently working to reschedule cancelled performances to dates in the autumn and will keep all customers up-to-date as quickly as possible regarding this.
Please refer to our website and social channels for further updates over the coming weeks.
We greatly appreciate the support of our audiences at this testing and anxious time. It is a fast-moving situation; we are monitoring it closely and will keep you posted. We are hopeful that things will get back to normal soon and we hope to see you return in the not too distant future, stay safe.
We are a charity which relies on ticket sales and donations to survive. With our venues closed and uncertain times ahead, we ask for your support. Please consider making a donation or becoming our Friend. Donations of any size will help.
Update 12/03/2020, 6pm
Capital Theatres has been closely monitoring the situation regarding COVID-19 and have already issued advice to staff and have implemented precautionary measures.
Today (12/3/2020) Health Secretary Jeane Freeman announced in the Scottish Parliament that mass gatherings of over 500 are to be restricted to free up emergency services, including police and ambulance crews, to deal with the coronavirus outbreak. She subsequently announced that final guidance as to how this will be implemented and what specifically constitutes a mass gathering will be issued on Monday (16/3/2020). Capital Theatres continues to operate as usual until this official guidance has been published and at which point, we will act appropriately on the government’s advice.
The safety and health of our staff and visitors continues to be our number one priority. We would like to thank our customers for their patience and understanding.
Update 04/03/2020, 11am
Whilst the risk of Coronavirus in the UK is moderate, at present the risk to individuals has not changed and remains low. All performances, exhibitions and workshops are going ahead as scheduled.
Reducing the risk of coronavirus infection remains a top priority for Capital
Theatres and we will communicate any changes or updates to our response
on an ongoing basis.
We have increased our cleaning regime, with special attention on door handles and high-volume areas, and we are providing alcohol hand sanitiser throughout the building for both staff and visitor use.
Here's a list of the visible and non-visible measures Capital Theatres has taken to help reduce the risk of infection in our buildings. These include:
- Additional deep clean of public spaces and back of house areas
- New disinfection regime focussing on door handles and other vulnerable locations
- Roll-out of ‘Clean Hands = Good Health’ poster campaign across all toilet facilities
- Preventative measures advice published on the homepage of Capital Theatres website
- Departmental risk assessments completed and reviewed
- Contractor and major suppliers’ risk assessments requested
- Guidance and venue protocol provided to visiting companies
Capital Theatres staff have been instructed on how to prevent catching and spreading the virus and will be kept up to date with any developments and advice provided by the World Health Organisation. We are in regular contact with the local government and advisory bodies to follow recommendations for public buildings, as well as with other cultural venues within the city.
For the latest advice and information, please visit the UK Government website.