Without our lovely Box Office team, headed up by Jimmy Beacham, our theatres would be awfully empty. Today, we're celebrating Jimmy's 25 year anniversary of working for Capital Theatres - if you're counting, that's just a few months after we re-opened in 1994! In our latest #stafftakeover, we celebrate a quarter of a century working in tickets, and why that means you can't possibly choose a favourite show.
What is your Job title?
Head of Ticketing & Revenue
Describe your job or a typical working day for you:
The job along with the box office team is to deliver a full box office operation including high levels of customer service. My job includes setting up of shows for selling on the ticketing system. This includes pricing, allocations etc. and liaising with producers, visiting companies and ticket agencies.
I also sit on the programming team who meet every week to discuss potential upcoming shows for our three venues.
How long have you worked at Capital Theatres?
What do you love most about your job?
Working as part of a great team not just within the box office but the whole company. Seeing shows as often as I can.
What made you work in a theatre?
I decided in 1995 to give ticketing a go and here I am 25 years later and still very much enjoying it.
What’s your fondest memory since working here?
There are many but meeting Brian May from Queen has to be a highlight.
If you could switch places with a colleague for a day, what role would you like to do?
One of the Front of House / Customer Service Managers.
What has been your favourite show and what are you most looking forward to seeing?
Too many to choose from but they include Swan Lake, the first production I saw at the Festival Theatre, NDT, Alvin Ailey, Acosta Danza, Gladys Knight, George Benson, Gregory Porter, Bryan Ferry, Elvis Costello, Glen Campbell, The Kite Runner, War Horse, Propeller – The Comedy of Errors, Pressure, The Curious Incident Of The Dog In The Night-Time, To Kill A Mockingbird, Mary Poppins and Les Misérables. Well you did ask.
Really looking forward to seeing Matthew Bourne’s The Red Shoes again
Describe Capital Theatres in three works
Exciting. Welcoming. Entertaining