We are looking for someone to join our busy and highly skilled Box Office team, working across Capital Theatre’s three Edinburgh venues: Festival Theatre, King’s Theatre and Studio Theatre.
About the role
The Box Office Sales Assistant is a key part of Capital Theatres’ sales operation. The role is responsible for delivering excellent customer service while proactively driving ticket sales, memberships, donations, and cross- and up-selling opportunities across all performances and events.
Working as part of a busy and fast-paced Box Office team, the post-holder provides accurate information, processes bookings efficiently, and builds positive relationships with audiences, helping to maximise attendance, income, and long-term customer loyalty.
How to apply
Please send a CV and cover letter addressing how your experience and skills match the role and responsibilities to recruitment@capitaltheatres.com. The cover letter should be no longer than two sides of A4.
Please also fill out the Additional Information form and Equal Opportunities form below and include this in your application.
If you have any further questions please contact recruitment@capitaltheatres.com.
Application pack
About Capital Theatres
Capital Theatres operates three prominent venues in Edinburgh: Festival Theatre, Kings Theatre, and Studio Theatre. Our venues host a wide variety of performances, including drama, dance, opera, music, musicals, comedy, and cinema.
- Festival Theatre (1915 seats) is one of the largest stages in the UK and regularly hosts major touring productions.
- Kings Theatre (1125 seats) is one of Edinburgh most cherished theatres and succesfully re-openend in August 2026 after undergoing an extensive refurbishment.
- Studio Theatre (155 seats) plays an essential role in the development and presentation of new works in Edinburgh’s dynamic cultural scene.
Who we are
The home of world-class live performance in Scotland, sharing extraordinary experiences with everyone, again and again.