Contact Us

There are a number of ways to contact Capital Theatres and we try to ensure that all enquiries are responded to within two working days.

Have a question about a credit note, refund, or donation?

If a show is to be rescheduled, Box Office will contact bookers directly via their preferred contact method to advise of the new date. Your booking will be automatically valid for the new date and if you cannot make the date, you can request a refund. Information will be provided in the email.

Have a general question?

Please email and our team will get back to you as soon as they can.

Contact Details

Opening Hours

Festival Theatre / Counter

  • Mon to Sat: 10am to 4pm (or until curtain up on performance days)
  • Sun: Closed (or from 2 hours before curtain up on performance days)

Phone lines:

  • General (0131 529 6000): Mon to Sat, 11am to 3pm
  • Groups (8+ tickets) (0131 529 6005): Mon to Fri, 11am to 3pm

Contact numbers

  • Ticketing Enquiries: +44 (0)131 529 6000
  • Groups Enquiries: +44 (0)131 529 6005
  • Main Office / General Enquiries: +44 (0)131 662 1112
  • Typetalk/ Text Relay: 18001 0131 529 6003